Apology Almost Accepted
A passenger on a train visited the dining car and ordered a bowl of soup. When delivered, it had a fly in it. The outraged passenger wrote to the president of the railroad, expressing his dismay and vowing never again to ride that railroad. In a few days, he received a letter from the president, apologizing profusely, vowing that this was an unprecedented occurrence and explaining the steps that had been taken to insure it never happened again. The passenger…

